Delivery

Delivery will be by Royal Mail or courier service, within normal business hours. If delivery is by courier, a signature will be required at the delivery address.

Confirmation of delivery method and any tracking information will be provided to the purchaser by e-mail.

The charge for delivery will be shown at the final checkout stage before final submission.

Guitarzone cannot guarantee delivery times or dates. The delivery charge shown is a standard charge and does not constitute a guarantee of delivery date from the time you have placed an order. All delivery times and dates are subject to stock availability.

Guitarzone can in no circumstances compensate for delayed orders.

Responsibility for ownership of the products passes to purchaser once they have been delivered.

Damages/shortages must be notified within 24 hours of delivery.

For products shipped outside of the UK a courier will be used for delivery. If any import duties or local taxes are due these will have to be paid for by the customer, either directly to the local government agency or via the courier (if offered). These may have to be paid before products can be delivered.  In this event, Guitarzone cannot be held liable for any delays to the delivery of the products.

This does not affect your statutory rights.

Delivery Charges